Shipping Policy VD
*All the packages containing batteries ship via surface delivery. Surface packages usually take longer to deliver than air packages. As per regulations of AAI and AITA batteries cannot be shipped with airline due to security measurements. http://www.iata.org/whatwedo/cargo/dgr/Pages/index.aspx
In case of damaged product received.
In case of Dead on Arrival (DOA)/Damaged product/Manufacturing defect found please inform us on our contact us page within 2 days of receipt of the product and return us the product within 7 days of delivery in unused condition with original packaging. After the above time has passed we shall not be liable for a replacement/refund.
Wrong product ordered by customer’s Fault.
In Case any customer has ordered a wrong product we can exchange it provided the package is undamaged and unopened (subject to inspection by us) return and replacement restocking charges may be apply. In such a case the customer is liable to send the product to our warehouse at their expense. Shipping charges shall not be reimbursed to the customer .Note-Consumable Products like Coils,E-juices cannot be returned. Product does not match as described. In such case we shall accept return and replacement of wrong product with return shipping charges reimbursement (Max 100/-Rs) Note-Consumable Products like Coils,E-juices cannot be returned used.
Product does not match as described.
In such case we shall accept return and replacement of wrong product with return shipping charges reimbursement (Max 100/-Rs) Note-Consumable Products like Coils,E-juices cannot be returned used.
Misplaced/Stolen Package During Transit by Courier Company -
In case of non delivery of package and after confirmation from courier about misplaced package or non-trackable situation replacement of the same product will be reshipped with new Tracking Details or the customer can request for a refund.
* Replacement/Refund is only possible after confirmation the same from Courier Company until then the customer has to wait for the same.